ENGAGEMENT-FIRST PATIENT AI
Our tools succeed when your patients stay engaged—before, during, and after care. That’s why every AI system is designed to reduce drop-offs, boost show-up rates, and enhance follow-through without extra admin work. This means:
- Proactive Follow-Up Engine: Our AI triggers smart follow-ups based on patient behavior—from missed calls to abandoned bookings—turning drop-offs into rebookings automatically.
- 24/7 Patient Query Assistant: Natural language AI handles 70% of patient questions (availability, pricing, directions, and more), providing instant, accurate answers with a human-like tone.
- Personalized Nurture Campaigns: From post-consultation care to seasonal promotions, the system sends intelligent messages tailored to each patient’s journey and preferences.
- Feedback & Loyalty Builder: Collects real-time feedback, auto-promotes 5-star reviews, and re-engages happy patients with referral and loyalty incentives.
- "We doubled our rebooking rate in 60 days and patients actually thank us for the reminders. It’s like having a second front desk that never sleeps." — Dr. Maya Jameson, Everly Women's Health
Push4More
How Our AI Elevates Patient Engagement
Combining Predictive Analytics With Human-Centered Experience Design
While most engagement tools stop at basic reminders, our AI goes further to build lasting relationships and drive real patient action:
Identifies drop-off risk by analyzing communication patterns and appointment behavior—triggering timely re-engagement workflows.
Adapts communication tone in real-time based on patient sentiment, making every message feel personal and empathetic.
Activates health nudges—like medication reminders or wellness tips—based on patient history, preferences, and condition.
Surfaces missed opportunities for reviews, referrals, and follow-ups that often slip through the cracks.
Example: A Birmingham clinic saw a 37% boost in repeat bookings and doubled its patient referrals in under 90 days using our AI system.
Patient Relationship Architects
Our Patient Engagement AI team combines behavioural psychology with smart automation to create systems that make every patient feel seen, heard, and valued—without adding to your staff’s workload. Every specialist on our team brings deep expertise in healthcare communication and personalized engagement strategies that build trust and drive better outcomes.
Trusted to Grow Patient Loyalty
Working with clinics across the UK, our engagement-first AI tools have helped boost retention, reduce churn, and increase lifetime patient value—unlocking over €1.8 million in recovered revenue through better follow-ups and timely reactivations. Clinics using our tools report up to 40% more repeat visits, 52% higher response rates to outreach, and consistently better feedback from patients—without requiring more manual outreach.
what you get
When You Partner With Push4More
You’ll gain access to our AI Patient Engagement System—a suite of self-optimizing tools that automate communication, reduce no-shows, and keep your chairs full. Here’s what’s included:
Audit
System
& Recalls
Satisfaction Tracking
Audit
Engagement Audit
360° Patient Communication Health Check
We review your clinic’s current outreach strategy and pinpoint where engagement is falling short. This audit gives a full breakdown of how and where patients drop off—and how to fix it.
Silent Zones
Where in the patient journey are people getting lost or forgotten?Channel Blind Spots
Are you relying too heavily on one communication method?Response Lag Metrics
How long do patients wait to hear back—and how often do they disengage because of it?
Your Audit Includes:
Engagement Funnel Scorecard
Personalized Retention Strategy
Missed Opportunity Alerts
“One London clinic increased patient rebook rates by 31% within 6 weeks of implementing changes from our audit.”
System
Smart Messaging System
Turn Messages Into Action
Our AI handles patient comms across email, SMS, and in-app messaging—triggered by real-time behavior, preferences, and timing that actually works.
Behavior-Based Triggers
Send messages based on what patients do (or don’t do).Language Personalization
Adapt tone and content to each patient for maximum impact.Inbox Prioritization
Ensure your clinic’s messages are seen before competitors’.
“Clinics using Smart Messaging see an average 45% increase in confirmed bookings from outreach.”
& Recalls
Automated Follow-Ups & Recalls
Never Miss a Moment to Reconnect
Let AI handle post-visit follow-ups, appointment recalls, and dormant patient reactivation—without staff needing to remember a thing.
Procedure-Specific Follow-Ups
Tailored reminders for test results, checkups, or rehab plans.Reactivation Campaigns
Bring back inactive patients automatically with optimized nudges.Compliance-Friendly Recall Loops
Stay on top of routine visits without crossing regulatory lines.
“A Birmingham clinic cut no-show rates by 28% through automated recalls alone.”
Satisfaction Tracking
Sentiment & Satisfaction Tracking
See What Patients Are Really Feeling
Our system captures tone, patterns, and intent from written feedback, surveys, and messaging data—helping you act on dissatisfaction before it turns into churn.
AI-Powered Sentiment Analysis
Detect frustration or confusion before reviews reflect it.Satisfaction Forecasting
Predict patient loyalty based on micro-interactions.Live Feedback Loop
Real-time alerts when scores or sentiment drop below baseline.
“One chain of clinics reduced negative online reviews by 41% after using our sentiment tools.”
DRIVING PATIENT LOYALTY
Why Our AI Engagement System Outperforms
Intelligent Outreach + Personalization
No More One-Size-Fits-All Communication: Our AI crafts and schedules personalized messages — from appointment reminders to treatment follow-ups — automatically adapting tone, timing, and content based on each patient’s preferences and behavior. One dermatology group saw a 52% drop in no-show rates after AI tailored its reminder sequences for each individual.
Real-Time Feedback & Sentiment Detection
Know What Your Patients Feel — Instantly: Our AI doesn’t just collect feedback, it analyzes sentiment in real-time, flagging frustrations, unanswered concerns, and service gaps before they become churn. One dental network used this system to resolve 87% of flagged issues within 24 hours, boosting patient satisfaction scores by 31%.
Proactive Care Journey Guidance
From First Inquiry to Loyal Patient — Guided All the Way: AI maps out each patient’s care journey and proactively nudges them toward next steps: pre-visit prep, post-visit follow-ups, rebookings, and wellness check-ins. One physiotherapy chain saw a 45% increase in repeat bookings after deploying AI-guided patient pathways.
“Since implementing Push4More’s Patient Engagement AI, we’ve seen a clear improvement in how patients respond and show up. The system handles communication seamlessly, keeping patients informed and engaged without adding extra work for our team. It’s been a simple but highly effective upgrade to our patient experience.”
OWNER & PRACTICE MANAGER
THE IMPACT IN REAL NUMBERS
How AI Elevates Patient Engagement
94%
Higher Patient Response Rates
Clinics using our Patient Engagement AI report a 94% response rate on appointment confirmations, feedback requests, and health reminders — turning passive patients into active participants.
67%
Increase in Patient Follow-Through
AI-driven nudges and personalized reminders boost patient follow-through on treatments, check-ups, and consultations by 67%, helping ensure better health outcomes and fewer missed care opportunities.
4x
Faster Patient Communication
AI handles patient queries and appointment-related messages up to 4x faster than manual systems, reducing bottlenecks and allowing staff to focus on in-person care.
FAQ
FAQs about Patient Engagement AI
Looking to understand how AI can help you build stronger relationships with patients and improve their experience? Explore our most asked questions:
Patient Engagement AI uses artificial intelligence to enhance communication, personalize care, and boost patient satisfaction. It helps clinics automate outreach, respond to patient needs faster, and keep patients actively involved in their health journey.
AI tools can send personalized appointment reminders, follow-up messages, and health tips via email, SMS, or app notifications. It ensures your patients feel heard and cared for — even between visits.
Yes. By providing timely responses, tailored content, and seamless digital experiences, patients feel more connected and supported, which improves their overall satisfaction and loyalty.
Most Patient Engagement AI solutions are designed to integrate with your existing EHR and communication platforms, so you don’t have to change your workflow.
Absolutely. These tools are built with intuitive interfaces and automation that reduce the learning curve for staff and offer user-friendly interactions for patients.
